KSU ITS Status

Pharos Printing Maintenance

noreply@blogger.com (Data Center Operations Staff) — Thu, 17 May 2012 15:11:00 +0000

The Pharos maintenance has been completed successfully. Free printing has been set for $5.00 for the summer semester.

History:
May 20, 9am - 10:30am
The Pharos print services will be unavailable Sunday May 20th from 9-10:30am
to apply windows updates and roll over free printing for summer semester.

Parking System (FLEX) Maintenance

noreply@blogger.com (Data Center Operations Staff) — Thu, 17 May 2012 13:52:00 +0000

This maintenance has been completed.

History:
May 19, 7am - May 20, 5pm

The Parking System, FLEX, will be unavailable due to scheduled maintenance
on Saturday, May 19, at 7 am through Sunday, May 20 at 5 pm. During this time
the Parking System, FLEX, and the eBusiness system will not be available.

OfficeScan Antivirus Upgrade-Possible Network Drops

noreply@blogger.com (Data Center Operations Staff) — Wed, 16 May 2012 16:53:00 +0000

OfficeScan Antivirus Upgrade was completed last night.
History:
May 16, 2012 11:54:34 AM
The following services will be transitioned to a new upgraded OfficeScan
server on Thursday May 17th from 10pm-12am. This transition can cause a
momentary drop in the network connection as the OfficeScan clients are
switched. This drop is generally not more than a few seconds and should
not impact end users. Service being transitioned May 17th include:
Talisma, Access Control Server, Linktivity, LAN Webservices,
Conference Registration, EHS Assistant and iTAC WIMP

History:
Wednesday, May 16, 2012 12:09 PM
The following services will be transitioned to a new upgraded OfficeScan
server on Thursday May 17th from 10pm-12pm. This transition can cause a
momentary drop in the network connection as the OfficeScan clients are
switched. This drop is generally not more than a few seconds and should
not impact end users. Service being transitioned May 17th include:
Talisma, Access Control Server, Linktivity, LAN Webservices,
Conference Registration, EHS Assistant and iTAC WIMP

History:
Wednesday, May 16, 2012 11:53 a.m.

Planned: OfficeScan Antivirus Upgrade-Possible Network Drops

The following services will be transitioned to a new upgraded OfficeScan
server on Thursday May 17th from 10pm-12pm. This transition can cause a
momentary drop in the network connection as the OfficeScan clients are
switched. This drop is generally not more than a few seconds and should
not impact end users. Service being transitioned May 17th include:

Talisma

Access Control Server

Linktivity

LAN Webservices

Conference Registration

EHS Assistant

iTAC WIMP

Connectivity Issues in Ford Hall

noreply@blogger.com (Data Center Operations Staff) — Sat, 12 May 2012 01:04:00 +0000

The issue with Ford Hall has been resolved.

History:
Friday, May 11 2012, 6:47 p.m.
We are experiencing some connectivity issues in Ford Hall.
Staff is working to resolve the issue.

IT security training for 2012

noreply@blogger.com (Data Center Operations Staff) — Thu, 10 May 2012 11:03:00 +0000

The problem with moving to part 2 after completing part 1 of the IT security
training has been fixed.
------------
For those who got an error after completing part 1 that prevented them from moving to
part 2, we are working on a method to identify those individuals. We will mark their HRIS record
as having fully completed the training so they do not have repeat part 1 or check the box in part 2.
We will mark their training record in HRIS as having fully competed the training will then notify them.

History:
Thursday May 10, 2012 6:02 a.m.
There's a known problem with the 2012 IT security training.
Some people are getting the following error after they complete
part 1, which prevents them from continuing to part 2:
--------
You do not have permission to view
/its/security/secureit/2012-secure-it/step-2/.

If you believe this is an error, please contact the K-State IT Help Desk.
--------
Others have been able to complete part 2 successfully. We are working on
fixing the problem. Those who got the error will not have to take part 1
again. Part 2 is merely the acknowledgment check-box and presentation of
the completion certificate.

History:
Wednesday, May 9 2012, 11:15 a.m.
There's a known problem with the 2012 IT security training.
Some people are getting the following error after they complete
part 1, which prevents them from continuing to part 2:
--------
You do not have permission to view
/its/security/secureit/2012-secure-it/step-2/.

If you believe this is an error, please contact the K-State IT Help Desk.
--------
Others have been able to complete part 2 successfully. We are working on
fixing the problem. Those who got the error will not have to take part 1
again. Part 2 is merely the acknowledgment check-box and presentation of
the completion certificate.

KSOL is running slow

noreply@blogger.com (Data Center Operations Staff) — Tue, 08 May 2012 11:10:00 +0000

The issue has been resolved and K-State Online should be operating properly.

History:
Tuesday, May 8 2012, 6:12 a.m.
K-State Online slowness has been reported by some users. Staff is currently investigating the issue.

History:
Monday, May 7 2012, 5:11 p.m.
K-State Online slowness has been reported by some users. Staff is currently investigating the issue.

History:
Monday, May 7, 2012, 5:07p.m.
KSOL slowness reported. Staff is currently working to resolve the issue.

History:
Monday, May 7, 2012, 3:52p.m.
KSOL slowness reported and memory issues observed. Currently restarting servers one at a time to resolve issue.

Dickens Hall Wireless Problems

noreply@blogger.com (Data Center Operations Staff) — Thu, 03 May 2012 17:01:00 +0000

Wireless connectivity has been restored in Dickens Hall.

History:
Thursday, May 3 2012, 12:04 p.m.
Power is out in the lower west part of Dickens Hall, which is effecting the wire/ wireless connectivity.

K-State Online, KEAS and central sign on are having problems

noreply@blogger.com (Data Center Operations Staff) — Wed, 18 Apr 2012 21:58:00 +0000

The matter has been resolved and systems are working normally.

History:
Wednesday, April 18, 2012 4:58 p.m.

There is currently a problem with access to K-State Online. We are working on a resolution and services will be available soon as possible.

Pharos print system updates

noreply@blogger.com (Data Center Operations Staff) — Sun, 15 Apr 2012 19:40:00 +0000

Sunday, April 15, 2012, 12:10 p.m.

Maintenance was completed successfully.

History:
Friday, April 13, 2012, 3:41p.m.
The Pharos print system will be down this Sunday April 15th from 9 - 10 am
to apply windows updates. Print services will be unavailable during this time.

Zimbra routine maintenance

noreply@blogger.com (Data Center Operations Staff) — Sun, 15 Apr 2012 19:08:00 +0000

Sunday, April 15,2012, 12:00 p.m.

Maintenance was completed successfully.

History:
Friday, April 13, 2012, 2:10p.m.
Sunday, April 15, 2012, 12:01 a.m. through Sunday, April 15, 1 a.m.

K-State Zimbra will undergo routine maintenance during which K-State
email services will be unavailable. Maintenance will be completed as
soon as possible. No email will be lost.

Zimbra intermittent problems

noreply@blogger.com (Data Center Operations Staff) — Thu, 12 Apr 2012 12:20:00 +0000

Zimbra connection issues have been resolved.

History:
Thursday, April 12 2012, 7:26 a.m.
Some users may be experiencing connection issues. IT Staff is aware of the problem and are currently working to fix it.

K-State Online login problem

noreply@blogger.com (Data Center Operations Staff) — Wed, 11 Apr 2012 17:29:00 +0000

K-State Online is working normally at this time.

History:
Wednesday, April 11 2012, 12:36 p.m.
K-State Online is currently experiencing a login error.
Staff are working to resolve the problem as quickly as possible.

Email Problems

noreply@blogger.com (Data Center Operations Staff) — Fri, 06 Apr 2012 22:05:00 +0000

Email service has been restored.

History:
Friday, April 6 2012, 5:57pm
Access to K-State email is limited, our service provider is working on it. ITS apologizes for the inconvenience.

History:
Friday, April 6 2012, 5:55pm
Email service has been restored.

History:
Friday, April 6 2012, 5:05pm
Access to K-State email is limited, our service provider is working on it. ITS apologizes for the inconvenience.

Email problems

noreply@blogger.com (Data Center Operations Staff) — Tue, 03 Apr 2012 15:57:00 +0000

Email service has been restored.

History:
Tuesday, April 3 2012, 11:01 a.m.
Access to K-state email is limited, our service provider is working on it.

K-State Zimbra issues

noreply@blogger.com (Data Center Operations Staff) — Mon, 19 Mar 2012 11:57:00 +0000

The IE issue were resolved with the weekend's upgrades .

History:
March 19, 2012 3:51 pm
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, March 16, 2012 6:36am
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, March 15 2012, 6:04 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Wednesday, March 14 2012, 6:35 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Tuesday, March 13 2012, 6:27 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.
History:
Monday, March 12 2012, 7:16 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, March 9 2012, 6:46 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, March 8 2012, 6:18 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Wednesday, March 7 2012, 6:15 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Tuesday, March 6 2012, 6:22 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Monday, March 5 2012, 7:24 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, March 2 2012, 6:51 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, March 1 2012, 6:48 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Wednesday, February 29 2012, 5:54 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Tuesday, February 28 2012, 6:15 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Monday, February 27 2012, 7:23 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, February 24 2012, 6:48 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, February 23 2012, 6:32 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Wednesday, February 22 2012, 6:09 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Tuesday, February 21 2012, 6:41 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Monday, February 20 2012, 10:33 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, February 17 2012, 6:20 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, February 16 2012, 6:34 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Wednesday, February 15 2012, 6:26 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Tuesday, February 14 2012, 6:22 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Monday, February 13 2012, 7:35 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, February 10 2012, 6:04 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, February 9 2012, 6:44 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Wednesday, February 8 2012, 6:11 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Tuesday, February 7 2012, 6:03 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Monday, February 6 2012, 7:48 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, February 3 2012, 6:03 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, February 3 2012, 6:03 a.m
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, February 2 2012, 6:19 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Wednesday, February 1 2012, 5:27 a.m.
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Tuesday, January 31 2012, 6:03 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Monday, January 30 2012, 10:17 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Saturday, January 28 2012, 7:42 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, January 27 2012, 7:42 a.m
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, January 26 2012, 6:07 a.m
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Wednesday, January 25 2012, 6:52 a.m
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Tuesday, January 24 2012, 4:43 a.m
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Monday, January 23 2012, 6:59 a.m
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, January 20 2012, 6:40 a.m
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, January 19 2012, 6:21 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Wednesday, January 18 2012, 6:13 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Tuesday, January 17 2012, 7:07 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Saturday, January 14 2012, 8:54 a.m
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, January 13 2012, 8:54 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, January 12 2012, 6:28 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Wednesday, January 11 2012, 5:32 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Tuesday, January 10 2012, 5:35 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Monday, January 9 2012, 5:17 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

History:
Friday, January 6 2012, 6:34 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface. Current fix:
Consider switching to a different browser such as Firefox, Chrome or Safari.
You can also use Mail Classic, which may reduce the functionality you are accustomed
to, however, the icons will display properly. To switch to Mail Classic, sign into
webmail and then from the top-right corner, click the Mail Classic link. So that
Mail Classic opens every time you sign in, from webmail, click the Options tab, and
in the General section choose to Login using Standard HTML.

K-State is working on fixing the interface.

HIstory:
Thursday, January 5 2012, 6:34 a.m
Current known issues:
There are known icon issues with the Internet Explorer interface.
Current fix: Consider switching to a different browser such as
Firefox, Chrome or Safari. You can also use Mail Classic, which may
reduce the functionality you are accustomed to, however, the icons
will display properly. To switch to Mail Classic, sign into webmail
and then from the top-right corner, click the Mail Classic link. So
that Mail Classic opens every time you sign in, from webmail, click
the Options tab, and in the General section choose to Login using
Standard HTML.

K-State is working on fixing the interface.

HIstory:
Wednesday, January 4 2012, 5:22 a.m
Current known issues:
There are known icon issues with the Internet Explorer interface.
Current fix: Consider switching to a different browser such as
Firefox, Chrome or Safari. You can also use Mail Classic, which may
reduce the functionality you are accustomed to, however, the icons
will display properly. To switch to Mail Classic, sign into webmail
and then from the top-right corner, click the Mail Classic link. So
that Mail Classic opens every time you sign in, from webmail, click
the Options tab, and in the General section choose to Login using
Standard HTML.

K-State is working on fixing the interface.

HIstory:
Tuesday, January 3 2012, 5:10 a.m
Current known issues:
There are known icon issues with the Internet Explorer interface.
Current fix: Consider switching to a different browser such as
Firefox, Chrome or Safari. You can also use Mail Classic, which may
reduce the functionality you are accustomed to, however, the icons
will display properly. To switch to Mail Classic, sign into webmail
and then from the top-right corner, click the Mail Classic link. So
that Mail Classic opens every time you sign in, from webmail, click
the Options tab, and in the General section choose to Login using
Standard HTML.

K-State is working on fixing the interface.

HIstory:
Saturday, December 31 2011, 7:34 a.m
Current known issues:
There are known icon issues with the Internet Explorer interface.
Current fix: Consider switching to a different browser such as
Firefox, Chrome or Safari. You can also use Mail Classic, which may
reduce the functionality you are accustomed to, however, the icons
will display properly. To switch to Mail Classic, sign into webmail
and then from the top-right corner, click the Mail Classic link. So
that Mail Classic opens every time you sign in, from webmail, click
the Options tab, and in the General section choose to Login using
Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, December 29 2011, 5:47 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface.
Current fix: Consider switching to a different browser such as
Firefox, Chrome or Safari. You can also use Mail Classic, which may
reduce the functionality you are accustomed to, however, the icons
will display properly. To switch to Mail Classic, sign into webmail
and then from the top-right corner, click the Mail Classic link. So
that Mail Classic opens every time you sign in, from webmail, click
the Options tab, and in the General section choose to Login using
Standard HTML.

K-State is working on fixing the interface.

History:
Friday, December 30 2011, 7:34 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface.
Current fix: Consider switching to a different browser such as
Firefox, Chrome or Safari. You can also use Mail Classic, which may
reduce the functionality you are accustomed to, however, the icons
will display properly. To switch to Mail Classic, sign into webmail
and then from the top-right corner, click the Mail Classic link. So
that Mail Classic opens every time you sign in, from webmail, click
the Options tab, and in the General section choose to Login using
Standard HTML.

K-State is working on fixing the interface.

History:
Wednesday, December 28 2011, 5:48 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface.
Current fix: Consider switching to a different browser such as
Firefox, Chrome or Safari. You can also use Mail Classic, which may
reduce the functionality you are accustomed to, however, the icons
will display properly. To switch to Mail Classic, sign into webmail
and then from the top-right corner, click the Mail Classic link. So
that Mail Classic opens every time you sign in, from webmail, click
the Options tab, and in the General section choose to Login using
Standard HTML.

K-State is working on fixing the interface.

History:
Tuesday, December 27 2011, 7:04 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface.
Current fix: Consider switching to a different browser such as
Firefox, Chrome or Safari. You can also use Mail Classic, which may
reduce the functionality you are accustomed to, however, the icons
will display properly. To switch to Mail Classic, sign into webmail
and then from the top-right corner, click the Mail Classic link. So
that Mail Classic opens every time you sign in, from webmail, click
the Options tab, and in the General section choose to Login using
Standard HTML.

K-State is working on fixing the interface.

History:
Saturday, December 24 2011, 3:45 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface.
Current fix: Consider switching to a different browser such as
Firefox, Chrome or Safari. You can also use Mail Classic, which may
reduce the functionality you are accustomed to, however, the icons
will display properly. To switch to Mail Classic, sign into webmail
and then from the top-right corner, click the Mail Classic link. So
that Mail Classic opens every time you sign in, from webmail, click
the Options tab, and in the General section choose to Login using
Standard HTML.

K-State is working on fixing the interface.

History:
Frisday, December 23 2011, 3:42 a.m.
Current known issues:
There are known icon issues with the Internet Explorer interface.
Current fix: Consider switching to a different browser such as
Firefox, Chrome or Safari. You can also use Mail Classic, which may
reduce the functionality you are accustomed to, however, the icons
will display properly. To switch to Mail Classic, sign into webmail
and then from the top-right corner, click the Mail Classic link. So
that Mail Classic opens every time you sign in, from webmail, click
the Options tab, and in the General section choose to Login using
Standard HTML.

K-State is working on fixing the interface.

History:
Thursday, December 22 2011, 7:52 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Thursday, December 22 2011, 7:52 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Wednesday, December 21 2011, 7:04 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Tuesday, December 20 2011, 7:30 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Saturday, December 17 2011, 7:08 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Thursday, December 17 2011, 7:12 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Wednesday, December 16 2011, 7:12 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Tuesday, December 15 2011, 7:11 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Monday, December 14 2011, 7:07 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix:Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Monday, December 13 2011, 6:56 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Saturday, December 10 2011, 7:04 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix:Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Friday, December 9 2011, 5:34 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix:Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Thursday, December 8 2011, 5:34 AM
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Wednesday, December 7 2011, 8:09 a.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: Please contact the IT Help Desk.

3. Email search function is working intermittently. Current fix: Please contact the IT Help Desk.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Tuesday, December 6 2011, 6:05 p.m.
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: We are working with Zimbra on a resolution.

3. Email search function is working intermittently. Current fix: We are working with Zimbra on a resolution.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Monday, December 5 2011, 8:13 AM
Many K-Staters are experiencing infrequent interruptions and functionality issues with webmail, certain email clients, and their mobile devices.
Current known issues and fixes:
1. Icons look funny or are incorrect using webmail in Internet Explorer. Current fix: Consider switching to a different browser such as Firefox, Chrome or Safari. You can also use Mail Classic, which may reduce the functionality you are accustomed to, however, the icons will display properly. To switch to Mail Classic, sign into webmail and then from the top-right corner, click the Mail Classic link. So that Mail Classic opens every time you sign in, from webmail, click the Options tab, and in the General section choose to Login using Standard HTML.

2. Global Access List (GAL) is working intermittently. Current fix: We are working with Zimbra on a resolution.

3. Email search function is working intermittently. Current fix: We are working with Zimbra on a resolution.

4. Signature is not appended to a message when an email is replied to or forwarded. Current fix: From webmail, click the Options tab, and then the Signatures option from the left. Make sure the desired signature is highlighted and then click Save to verify your signature.

5. Calendar functional issues. Current fix: We are actively investigating reported calendar issues.

Please continue to provide feedback to the IT Help Desk (785-532-7722; helpdesk@k-state.edu , servicedesk.ksu.edu). Information Technology Services apologizes for this inconvenience and we are working towards a permanent fix for all issues.

History:
Wednesday, November 30 2011, 12:30 p.m.
System slowness and unavailability have largely been resolved but we are still experiencing infrequent brief interruptions and we continue to work towards a stable environment.

K-State Zimbra is experiencing issues with some email clients and mobile devices. Please contact the IT Helpdesk should you have a client or mobile device which has stopped functioning.

Problems with the web interface and certain versions of IE have been diagnosed and fixes are in progress.

History:
Update: Tuesday, November 29, 2011 6:15 p.m.
K-State Zimbra is experiencing issues with some email clients and mobile devices. Please contact the IT Helpdesk should you have a client or mobile device which has stopped functioning.

Problems with the web interface and certain versions of IE have been diagnosed and fixes are in progress.

System slowness and unavailability have largely been resolved but we are still experiencing infrequent brief interruptions and we continue to work towards a stable environment.

History:
Tuesday, November 29, 2011 6:15 p.m.
We are still experiencing intermittent problems with email at this time.

History:
Monday, November 28, 2011, 1:35 p.m.
Our service provider has scheduled another outage for 4:30 this afternoon. Zimbra should be available again by 4:50.

History:
Monday, November 28, 2011 8:10 a.m.
As part of the ongoing effort to restore K-State email, our service provider plans to shut it down for 20 min starting at 10:50 this morning.

History:
Tuesday, November 22, 2011, 11:28 a.m.
Our service provider is still working on this issue. At 5:30 there will be 20 minutes outage, and there may be further outages over night as they work to solve this issue.

History:
Tuesday, November 22, 2011, 8:36 a.m.
We are still experiencing connection issues and our service provider is working on it.

We are receiving reports of intermittent problems with K-State Zimbra. Service will be restored as soon as possible

3rd party email clients experiencing issues

noreply@blogger.com (Data Center Operations Staff) — Sun, 18 Mar 2012 21:26:00 +0000

3rd party email clients are experiencing issues sending emails.

iSIS Maintenance

noreply@blogger.com (Data Center Operations Staff) — Sun, 18 Mar 2012 17:55:00 +0000

Sunday, March 18th 6:00 a.m. - TBD
iSIS will be unavailable for routine maintenance from approximately
6:00 a.m. until noon on Sunday, March 18th. iSIS will be brought back
up as soon as maintenance is complete.

History:
March 14, 2012, 8:41a.m.
Sunday, March 18th 6:00 a.m. - noon
iSIS will be unavailable for routine maintenance from approximately 6:00 a.m. until noon on Sunday,
Jan. 18th. There is a possibility the maintenance could be completed sooner. iSIS will be brought
back up as soon as maintenance is complete.

Pharos maintenance

noreply@blogger.com (Data Center Operations Staff) — Sun, 18 Mar 2012 17:01:00 +0000

Updates to the Pharos print system were completed successfully.

History:
Friday March 16, 2012 2:16p.m.
Sunday, March 18 9a.m.-10a.m.

The Pharos print system will be down Sunday March 18th from
9:00-10:00 am to apply windows updates. Print services will be
unavailable during this time.

Service-Now maintenance

noreply@blogger.com (Data Center Operations Staff) — Fri, 16 Mar 2012 14:19:00 +0000

Friday, March 16 at 11:10 p.m.
Maintenance has been completed.

History:
Friday, March 16 at 9 p.m.
Service-Now instance will be migrated this evening starting at 9:00pm CST.
Service-Now will not be available until the migration is complete. There
should be no noticeable downtime.

K-State Zimbra maintenance

noreply@blogger.com (Data Center Operations Staff) — Mon, 12 Mar 2012 17:05:00 +0000

Maintenance was completed successfully.

History:
Sunday, March 18, 2012, 12:01 a.m. through Sunday, March 18, 4 a.m.
K-State Zimbra will undergo routine maintenance during which K-State email services will be
unavailable. Maintenance will be completed as soon as possible. No email will be lost.

VPN service and installing a new SSL cert

noreply@blogger.com (Data Center Operations Staff) — Thu, 08 Mar 2012 16:22:00 +0000

This maintenance was completed at 8:05 AM.

History:
Thursday, March 08, 2012 12:56 PM
Friday, March 9 2012, 8 AM - 8:15 AM we will be updating the AnyConnect client on the
production VPN service and installing a new SSL cert, as the current cert is set to expire
March 10, 2012. There are not any anticipated problems that would affect the VPN service
due to either of these updates.

HRIS/Employee Self-Service unavailable

noreply@blogger.com (Data Center Operations Staff) — Mon, 05 Mar 2012 13:26:00 +0000

Sunday, March 11, 2012, 4:30 p.m.
HRIS HCM91 upgrade was successful and is complete.

History:
Tuesday, March 6, 2012, 10:55 a.m.
HRIS/Employee Self-Service will be upgraded and unavailable beginning at 5 p.m.
Thursday, March 8, through 8 a.m. Monday, March 12.

Pharos unavailable

noreply@blogger.com (Data Center Operations Staff) — Sun, 04 Mar 2012 18:04:00 +0000

The maintenance has been completed.

History:
Sunday, March 4 9am-10am
The Pharos print system will be down Sunday March 4th from 9:00-10:00 am to
apply windows updates. Print services will be unavailable during this time.

Emergency Maintenance

noreply@blogger.com (Data Center Operations Staff) — Tue, 28 Feb 2012 21:23:00 +0000

The maintenance has been completed.

History:
Tuesday, February 28, 2012 3:25 p.m.
On Wednesday February 29 at 7pm an internal database server will be taken
down for emergency service. This will take approximately 30 minutes.
During this time the following services will not be available:
Powerpark flex, DARS, ImageNow.

Webmail 503 Error

noreply@blogger.com (Data Center Operations Staff) — Sun, 26 Feb 2012 22:30:00 +0000

This issue has been resolved.

History:
Sunday, February 26 2012, 5:37 p.m.
This issue has been resolved.

History:
Sunday, February 26, 2012, 4:32 p.m.
There is an issue with Webmail experiencing a 503 error. This is a known issue and staff is work to resolve it.